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Conditions of Use for Craft Cupboard Website

About these terms

These terms and conditions apply to all dealings that you, the customer may have with Craft Cupboard.  Craft Cupboard is a business owned and operated by Karen and Neil Kruger ABN 43 165 393 470 of  8 Treasure Sreet, Maryborough, Qld 4650.

Craft Cupboard reserves the right to change, alter or update these Terms of Service at any time without notice.

Craft Cupboard only sells and ships within the Commonwealth of Australia.

Legal capacity to transact business with Craft Cupboard
Craft Cupboard only accepts orders from people over the age of eighteen and by accepting these terms you are acknowledging that you are over the age of eighteen.

Placing your order
When you place your order and payment is processed by our billing company we are agreeing to supply you with the goods that you have ordered.  At all times Craft Cupboard undertakes to maintain a sufficient level of stock to meet all orders.

However, if the item you have ordered is a special order or an indent order we will contact you by email to let you know when the items will be re-stocked and shipped to you.

Paying for your order
All payments to Craft Cupboard are processed by PayPal.  PayPal accepts Visa, American Express and Mastercard.  Alternatively you can also pay for your order with credits direct from your PayPal account.
At this time we are unable to accept any other credit cards other than those listed above.  If PayPal is unable to process your transaction your order with Craft Cupboard will not be processed.

Payments can be made by Cheque or Money Order, Direct Deposit (details are provided when you place your order), Cash on Pickup from Store or over the phone using your credit cards.

Fees and charges
The prices of all items displayed for sale on Craft Cupboard includes GST.  There are no hidden charges applied to your order by Craft Cupboard.

Any additional fees or charges levied by Paypal are completely beyond our control or knowledge.

Items supplied
The items that Craft Cupboard supply will be the items that you have ordered.  All items stocked by Craft Cupboard have come to us direct from the importer with the understanding that they are in good working order and free from damage.

If you find that when you receive the item it is not in working order or has been damaged in transit then please contact us immediately.

All items will be well packed and shipped by Australia Post to the address indicated in your order.  We are unable to ship any items to an address other than the one confirmed when you paid for the goods.  Please allow seven to ten days for the items to reach you.

If at any time it becomes necessary to give you a refund of the purchase price such refund will be made to the credit card or account from which the original payment was received.

We offer a full refund on items purchased through our website wihin 14 days.  Please contact us and advise the reason that you wish to return the items.  Receipt must be returned with the items you are refunding - postage is non-refundable.

Due to copyright regulations no refunds are given on books or patterns.

Our Liability
We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.

Our maximum aggregate liability for any Product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.

Craft Cupboard will not be liable for any delay in performing any of our obligations under these terms if the delay was caused by circumstances beyond our control.

These Terms and Conditions shall be governed by and construed in accordance with the laws of Queensland and shall be subject to the non-exclusive jurisdiction of the courts of Queensland.

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